Privacy Policy | 30K Vape Shop

At 30K Vape Shop, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or make purchases from us.
By using our website, you agree to the practices described below.

✅ 1. Information We Collect

We may collect the following types of information:

1) Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing details

Collected when creating an account, placing an order, or contacting us.

2) Payment Information

  • Credit/debit card details

  • Bank transfer details

  • PayPal payment data

Payment details are processed securely and are not stored on our servers.

3) Technical Information

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Cookies

Collected to improve website performance and user experience.

✅ 2. How We Use Your Information

We use your information to:

  • Process and ship orders

  • Provide customer service

  • Send order and delivery updates

  • Improve our website and services

  • Prevent fraud and unauthorized activities

  • Share promotional offers (if subscribed)

✅ 3. How We Protect Your Information

We use security measures such as:

  • Data encryption

  • Secure payment gateways

  • Limited data access

However, no online system can guarantee 100% security.

✅ 4. Sharing Your Information

We may share your information only with:

  • Payment processors

  • Shipping partners

  • IT service providers

We do not sell or rent your personal data to third parties.

We may disclose information if required by law or to protect our legal rights.

✅ 5. Cookies & Tracking Technologies

Cookies help improve your browsing experience.
They allow us to:

  • Remember preferences

  • Analyze website traffic

  • Improve performance

You may disable cookies through your browser settings.

✅ 6. Data Retention

We retain your data only as long as necessary to:

  • Fulfill orders

  • Provide support

  • Comply with legal obligations

You may request deletion where applicable.

✅ 7. Your Rights

Depending on your region, you may have rights to:

  • Access your data

  • Request updates/corrections

  • Request deletion

  • Withdraw marketing permissions

To submit a request, please contact us.

✅ 8. Age Requirements

Our products are intended for adults 18+ (or the legal smoking age in your region).
We do not knowingly collect data from minors.

✅ 9. External Links

Our website may include links to external sites.
We are not responsible for the privacy practices of third-party websites.

✅ 10. Policy Updates

We may update this Privacy Policy from time to time.
Changes take effect once posted on this page.

✅ 11. Contact Us

If you have questions about this Privacy Policy, please contact us:

📞 WhatsApp: +86 133 6063 1532